Shipping policy

U.S. SHIPPING
All orders placed will ship within 1 business day. You will receive a shipping confirmation email which will come with a tracking number so that you can track your order. We do not ship on national holidays, or weekends, if you place an order on a holiday or on a weekend it will be shipped the following business day.

INTERNATIONAL SHIPPING
Please do allow up to 2-3 weeks for international orders to be received, but potential delays are possible due to customs. All orders have a tracking number and can be tracked up until delivery.

CUSTOMS, TAXES/DUTIES
Please note that orders may be subjected to VAT, import duties and/or taxes, which are levied once your package reaches your country.

Packages are shipped according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders and we cannot predict what your particular charges may be. Please contact your local customs office for more information. We are sorry for this inconvenience.

LOST OR MISSING PACKAGES
We are not responsible for any items damaged or lost during transit, claims should be filed with the respective carrier.